2429 S. Alpine Rd, Rockford, IL 61108
Mon - Fri: 7:00 AM - 6:00 PM | Sat: 7:00 AM - 4:00 PM
(815) 398-9872

Rockford & Loves Park auto repair

5
Rockford

Only place to go!!!

5
Rockford

My problem was discussed at the beginning with a back and forth regarding what would work. Terry got my problem resolved quickly and well.

3
Rockford

I'm generally always happy with Mark's Auto, my only comment is that I wish they had more knowledge on a vehicles factory warranty. Mark's suggested an $800 repair and I found out it's still covered under my factory warranty by calling the dealership. I know it's impossible to know everything, but it would show a lot of integrity to do that diligence and make sure on newer vehicles, putting the customer first, they'd make their money back in spades with the return and referral business.

Marc, I am sorry we were unable to notify you that your vehicle was still under warranty. Unfortunately we do not have any systems available to us that would allow us to look this information up. Usually we are very good about asking customers if they have a warranty on their vehicle, because we do honor most aftermarket warranty companies. But regardless, we will take it as a learning lesson, I am very glad that you were able to get it taken care of! Thanks for the feedback.

- Rockford
5
Rockford

Service was excellent! Having been stranded in an unfamiliar town, I was certainly gald to have been provided such professional and curtious service, even late on a Friday evening!

5
Rockford

Service was excellent! Having been stranded in an unfamiliar town, I was certainly gald to have been provided such professional and curtious service, even late on a Friday evening!

5
Rockford

They did a great job fixing my corvette air conditioning.

4
Rockford

Service was fast, staff was very nice and courteous. Price was a little higher than national average for same repair, which is why I didn't rate 5 stars

5
Rockford

did a great job

5
Rockford

Great fast friendly service

5
Rockford

I was pleased to get nearly immediate service without an appointment. This time, all I needed was an oil filter changed; there will be a next time. I work close by and will be checking in for oil and filter in about 6,000 mi.